Delivery Costs & Procedures
EXTRA UE SHIPPING:
Please note that for all shipments to the countries outside the EU the recipient has to pay VAT and possible customs duty if in force in his own country
Follow this link to know delivery costs for your country.
CINQUE TERRE RIVIERA
accepts purchase orders from every country unless limitations imposed by national and international laws. All deliveries are made by express courier and the costs, which are based on the weight and/or the size and/or the value of the items and the country of destination, are shown during the purchase procedures. The client will be charged for the delivery costs and possible duties. The client has also the possibility to insure the delivery at his own cost.
Upon receipt of the delivery of the items acquired the clients has to verify the following:
a. The number of the items delivered needs to be the same of the number written on the transportation form;
b. The delivery package has to be intact and well preserved.
In case the number of items delivered is not the same of the number written on the transportation form and/or in case of damages caused by the delivery the client has to immediately notify the express courier clearly specifying the reason. Once the client has signed the transportation form without notifying the delivery company for any damage or problem in relation to the package received, the client has no more the right to ask for any reimbursement in relation to the package received. Any potential problem related to the packages received needs to be notified within 1 day (24 hours) following the procedures specified in this document.
In case the express courier is not able to deliver the items to the client, the express courier will held the items for 5 working days in its warehouse. After 5 working days the items will be sent to back to Cinque Terre Riviera in Italy. To receive the delivery the client will need to pay again the delivery cost.